cancellations & missed appointments

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There is a cancellation fee of half the session fee when you cancel a session with less than 48 hours’ notice, except in the case of significant illness or misadventure. If you give less than 24 hours’ notice (except in the case of unforeseen emergencies) the full session fee is charged. These cancellation fees are not claimable from Medicare or private health insurance. 

If you fail to arrive for the appointment, the full session fee is charged. These cancellation fees are not claimable from Medicare or private health insurance.